Broadview Heating & Air Conditioning, Inc. traces its origin to the 1940s, and was purchased by Carl and Arlene Olecki in 1960. In 1973 Carl asked their thirteen year old son Tom if he wanted to help with a project. Tom agreed, and became the second generation to become involved in the growing company. In 1976 Carl and Arlene's son Tim also joined his parents and brother in the family business. We met with Tom recently, and listened as he described the products and services Broadview Heating & Air Conditioning provides;
Broadview Heating & Air Conditioning, Inc. specializes in sales, service, and installation of furnaces, air conditioners, heat pumps, humidifiers, air purifiers, generators, and zoning systems. We are proud to have been a Rheem Team Top Contractor since 1999. Rheem Team Top Contractors are factory recognized contractors specializing in installing and servicing award-winning Rheem® heating and air conditioning equipment for your residential or light commercial use. We service Cuyahoga, Lorain, Medina, Summit, and Lorain Counties, and maintain a modern showroom in Broadview Heights where our customers can see and hear how new units look and operate.
We install geo-thermal systems in new and existing homes to enable our customers to take advantage of the heat the earth provides freely. Geo-thermal systems can now be installed in areas as small as ten feet by ten feet by drilling vertical wells to a depth of three hundred feet to recover heat from deep underground.
We also specialize in zoning systems that include multiple thermostats located throughout the home, customers can enjoy comfort in every room by directing heating or cooling to the areas where it is most needed. A zoning system can be added to any type of heating or cooling system.
Broadview Heating & Air Conditioning, Inc. is an authorized dealer for home stand-by generators. When the power supply to your home is interrupted, a stand-by generator will automatically begin generating all the power you need to keep your home operating efficiently. Once the main power is restored, the generator will shut itself off and everything goes back to normal.
The expertise of our technicians is unsurpassed, and we are dedicated to setting a new benchmark in customer service. Our employees are taught to respect our customers' homes at all times and even put covers over their shoes each time they enter a home. We currently employ a staff of twelve, including four full-time service technicians, three full-time installers, a service manager, a custom sheet metal fabricator, two office assistants, and myself. From our professionally maintained trucks to our top-of-the-line diagnostic tools and our employee's identification badges, every effort is made to give a whole new meaning to the words "customer service".
Upon leaving your home, our technician will provide you with our "Promise Checklist" and encourage your to fill it out and drop it in the mail. This checklist is designed to get your honest opinion of every aspect of the service you received. We ask if our technician arrived on time, and if they were delayed, if they called to let you know they were running behind. We ask if they were wearing their identification tag, if they parked in a location convenient for you, and if they left the work area as clean as they found it. We want to know if they explained the operation of the equipment satisfactorily, review the warranty with you, placed a service sticker on your furnace, if they fully explained the charges on your invoice, and if they thanked you for your business. We receive these cards in the mail daily, and I personally review each and every one. The information you provide is used to ensure our service always exceeds your expectations.
Broadview Heating & Air Conditioning, Inc. combines technical expertise with a level of customer service that just can't be found elsewhere. Call Broadview Heating & Air Conditioning, Inc. today, and don't forget to tell them The Parma, Ohio Community Advocate
sent you!
